Chat with us, powered by LiveChat

Frequently asked questions

What is empowers sole traders and companies with the ability to instantly create payment links, accept card payments, create invoices, and send business sends to bank accounts worldwide.

How do I create an account?

Click Get started to create your profile in minutes, all countries are welcome.

(Except Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions).

Are there any monthly fees?

There are NO monthly fees or contracts. Use as and when you need to charge your customers.

Digital Payment Platforms receive inclusive free hosting, business support, technical support and corporate relations to help scale your business quickly.

Do I pay any joining fees?

Create a Corporate business account for £35.


Sign up as a Digital Payment Platform for £259.

Users sign up and register for an account at your domain, with your brand setting. Compnay name, name, number.

FREE unlimited business support on both account types.

How long does it take to create my account?

Your account is created instantly once you enter your email, password and mobile number.

Can I accept card payments in foreign currencies?

Yes, you may accept payments in 135+ worldwide currencies.

Supported card currencies:

United States Dollar (USD), United Arab Emirates Dirham (AED), Afghan Afghani (AFN*), Albanian Lek (ALL), Armenian Dram (AMD), Netherlands Antillean Guilder (ANG), Angolan Kwanza (AOA*), Argentine Peso (ARS*), Australian Dollar (AUD), Aruban Florin (AWG), Azerbaijani Manat (AZN), Bosnia-Herzegovina Convertible Mark (BAM), Barbadian Dollar (BBD), Bangladeshi Taka (BDT), Bulgarian Lev (BGN), Burundian Franc (BIF), Bermudian Dollar (BMD), Brunei Dollar (BND), Bolivian Boliviano (BOB*), Brazilian Real (BRL*), Bahamian Dollar (BSD), Botswana Pula (BWP), Belarusian Ruble (BYN), Belize Dollar (BZD), Canadian Dollar (CAD), Congolese Franc (CDF), Swiss Franc (CHF), Chilean Peso (CLP*), Chinese Yuan (CNY), Colombian Peso (COP*), Costa Rican Colón (CRC*), Cape Verdean Escudo (CVE*), Czech Koruna (CZK), Djiboutian Franc (DJF*), Danish Krone (DKK), Dominican Peso (DOP), Algerian Dinar (DZD), Egyptian Pound (EGP), Ethiopian Birr (ETB), Euro (EUR), Fijian Dollar (FJD), Falkland Islands Pound (FKP*), British Pound Sterling (GBP), Georgian Lari (GEL), Gibraltar Pound (GIP), Gambian Dalasi (GMD), Guinean Franc (GNF*), Guatemalan Quetzal (GTQ*), Guyanaese Dollar (GYD), Hong Kong Dollar (HKD), Honduran Lempira (HNL*), Haitian Gourde (HTG), Hungarian Forint (HUF), Indonesian Rupiah (IDR), Israeli New Shekel (ILS), Indian Rupee (INR), Icelandic Króna (ISK), Jamaican Dollar (JMD), Japanese Yen (JPY), Kenyan Shilling (KES), Kyrgyzstani Som (KGS), Cambodian Riel (KHR), Comorian Franc (KMF), South Korean Won (KRW), Cayman Islands Dollar (KYD), Kazakhstani Tenge (KZT), Laotian Kip (LAK*), Lebanese Pound (LBP), Sri Lankan Rupee (LKR), Liberian Dollar (LRD), Lesotho Loti (LSL), Moroccan Dirham (MAD), Moldovan Leu (MDL), Malagasy Ariary (MGA), Macedonian Denar (MKD), Myanma Kyat (MMK), Mongolian Tugrik (MNT), Macanese Pataca (MOP), Mauritian Rupee (MUR*), Maldivian Rufiyaa (MVR), Malawian Kwacha (MWK), Mexican Peso (MXN), Malaysian Ringgit (MYR), Mozambican Metical (MZN), Namibian Dollar (NAD), Nigerian Naira (NGN), Nicaraguan Córdoba (NIO*), Norwegian Krone (NOK), Nepalese Rupee (NPR), New Zealand Dollar (NZD), Panamanian Balboa (PAB*), Peruvian Nuevo Sol (PEN*), Papua New Guinean Kina (PGK), Philippine Peso (PHP), Pakistani Rupee (PKR), Polish Złoty (PLN), Paraguayan Guarani (PYG*), Qatari Riyal (QAR), Romanian Leu (RON), Serbian Dinar (RSD), Rwandan Franc (RWF), Saudi Riyal (SAR), Solomon Islands Dollar (SBD), Seychellois Rupee (SCR), Swedish Krona (SEK), Singapore Dollar (SGD), Saint Helena Pound (SHP*), Sierra Leonean Leone (SLE), Somali Shilling (SOS), Surinamese Dollar (SRD*), São Tomé and Príncipe Dobra (STD*), Swazi Lilangeni (SZL), Thai Baht (THB), Tajikistani Somoni (TJS), Tongan Pa'anga (TOP), Turkish Lira (TRY), Trinidad and Tobago Dollar (TTD), New Taiwan Dollar (TWD), Tanzanian Shilling (TZS), Ukrainian Hryvnia (UAH), Ugandan Shilling (UGX), Uruguayan Peso (UYU*), Uzbekistani Som (UZS), Vietnamese Dong (VND), Vanuatu Vatu (VUV), Samoan Tala (WST), Central African CFA Franc (XAF), East Caribbean Dollar (XCD), West African CFA Franc (XOF*), CFP Franc (XPF*), Bahraini Dinar (BHD), Jordanian Dinar (JOD), Kuwaiti Dinar (KWD), Omani Rial (OMR), Tunisian Dinar (TND).‍

What countries can I send business funds to?

Payout funds to virtually every country in the world via IBAN or SWIFT.

Supported payout countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.

How do I pay for my account fee?

You may choose to pay by card or will be provided with a one-time use BTC address to complete registration.

How do I generate virtual bank account details?

In your dashboard, simply click on "Corporate bank account" to generate account details in your default currency

(Available after you successfully process £5,000+).

What is the maximum I can send to a bank account?

The maximum daily payout amount is £25,000,000 or its equivalent in your chosen currency.

I'm a non-UK/USA resident, is that okay?

All countries may sign up except for, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions.

Does my credit rating matter?

No, you can create your account and onboard quickly.

What ID verification do I need?

Scans of your originally issued photo identification and a recent bank statement.

How much do top-ups cost?

You may generate local IBAN or SWIFT bank details in 35+ countries.

There are NO top-up fees. You may decide to add fees to your Platform users.

Top-up by directly transferring funds into your account. You may top-up by bank transfer, cryptocurrency, card or cash via licensed cash transmitters.

Can I use my account to receive bank transfers?

Absolutely! Your incoming transfers must solely be from customers paying for a business service you are offering.

What are the fees to receive payments in foreign currencies?

Currency exchange fees are set at the National bank rate minus processing fees. These fees vary between 3% - 7% excluding card processing fees.

Can I transfer funds out of my account?

You may convert your currency and withdraw funds to your local bank account, IBAN and SWIFT accepted(depending on country).

How long does it take for my payments to become available?

1. Payments collected from customers are available after 5 business days.

2. After you successfully process £10,000+(or its equivalent currency), this is reduced to 3 business days.

3. After 60 days, if you have successfully processed over £25,000+(or its equivalent currency), you will be eligible for Instant Payouts.

How do I view my transactions?

After you have sent money or received a payment successfully, you may view your transactions within the "Account Activity" section located on your dashboard.

Is Connekt safe to use?

Absolutely! Connekt uses sophisticated encryption to protect your privacy.
Businesses worldwide benefit from the best industry experts, legal teams, and accredited accountants. ensures your company remains compliant and created by all legal obligations.

Tell me more about Digital Payment Platforms

Your dashboard is a custom built-in system.

This would be where your users sign up and you can log in to manage your own business accounts and your users just like

You have the option of even having your Digital Platform Platform hosted at your own domain, we can help you with this!

You upload your logo, choose your brand colours, edit your FAQ, choose what top-up payments to allow and have your users communicate directly with your company.

I don't speak English, can you still help me?

Absolutely! Please contact us via LiveChat. We have many agents around the world who speak multiple languages.

Contact support by starting a conversation by typing in your native language.

Remember to check support times.